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Return to shopReturns + Exchanges
Returns
- You may request a return within 30 days of receiving your order
- Items must be unused, in original packaging, and in resellable condition
Exchanges
- Exchanges are available for defective or damaged items
- If you received a damaged product, please contact us within 7 days
Return Process
- Contact us at 📧 informationnow@osborncarey.com
- Provide your order number and reason for return
- Follow the return instructions provided
Refunds
- Refunds are processed after we receive and inspect the item
- It may take 5–10 business days for the refund to appear in your account
Non-returnable Items
- Used items
- Items damaged by misuse